If you are into precious metals and considering a gold stash, you may have come across Acre Gold. Many beginners in gold investing are brought in by Acre Gold because they see it as really simple and innovative.
Basically, Acre Gold is a subscription service for gold bullion. You pay a small amount each month, currently as little as $30 a month, and as that adds up, eventually, if you keep it up, you put in enough to get a physical gold bar. The Acre Gold bars are sent to you once you have paid enough into your Acre Gold account to afford one, and then you can start paying for the next gold bar.
Sounds pretty great, right? Well, if you go a bit beneath the surface, you will see that there are a lot of complaints and issues from gold investors who are working with the Acre Gold company.
So, I wanted to take a closer look. What’s going on here? Is it worth investing in Acre Gold? I’m going to find out.
About Acre Gold
Based in Santa Monica, CA, Acre Gold is a digital subscription service founded by a group of former fintech pros who wanted to make it easy for people without a lot of investment money to invest in gold and create their own gold stash.
When you look at the Acre Gold website, you will see their main subscription service, and then if you scroll down, there is a big merch section, which I found to be interesting.
Yes, brand loyalty is important, but it’s pretty unusual to see things like hoodies, hats, and t-shirts being sold right on the homepage of a gold retailer.
I also immediately noticed the “deals” section of the website. For someone who is unaware of the current price of gold or how much other companies charge for gold, they might really think these “deals” are great.
However, I personally know the market value of gold, and though all of these companies mark up from the spot price of gold, these prices were much higher than I’ve seen from other companies. So, the “deals” might not be that great.
More About How Acre Gold Works
I’ve already given a brief overview about how Acre Gold works. The subscription service for gold bullion isn’t unusual, and it allows customers to save up gold a little bit at a time.
With Acre Gold’s gold subscription service, you can pay anywhere from $30 to $250 per month into an account, which the company calls a “gold stash.”
When your gold stash reaches enough to buy the gold bar, it is shipped to you, and your next payment will go towards a new bar.
The idea of Acre Gold is great. It allows customers to spend as little as $30 a month and, over time, build up an investment portfolio.
For those who have more to spend, the company has subscriptions up to $250 per month. Depending on how much you spend a month, the weight of the gold bar you receive varies.
Here’s where I start to get a little suspicious though. Yes, to someone who doesn’t have a lot of experience in gold bars, this might seem like an awesome deal.
However, as with any commodity, the price of gold fluctuates…including the price of gold bars.
Acre Gold, meanwhile, sells bars at a price much higher than the current spot price of gold, and this sell price doesn’t seem to change.
You can buy gold bars from Acre Gold, too, and the story is the same. Currently (March 2025), Acre Gold is selling 2.5 grams of gold for $333.13. However, the spot price of a 2.5 gram gold bar is $244.63.
If you look at other gold retailers, all of them are higher than the spot price, however, they aren’t almost $100 more than the spot price.
Already, I’m looking at this company with suspicious eyes.
Acre Gold Prices and Fees
Now that you know more about the subscription service from Acre Gold, I also want to make sure you understand that there are also a lot of fees associated with this company.
For example, when you sign up to use the customer portal, you have to pay $12 to join. Though this is a one time cost, it’s something to consider.
There are also reported to be fulfillment costs, though on the website, they do make it sound like shipping and insurance are free. However, if you look close, you can see that the cost of shipping and insurance cost comes out of the money you already paid.
Is Acre Gold Legit?
Here’s the thing; Acre Gold is a legitimate business. However, that doesn’t mean that it’s a good business.
The business model is designed to target people who don’t have a lot of experience in things like the stock market or precious metals investing.
The people they try to reach don’t know how to look up gold pricing, either, so they don’t realize how inflated the prices are.
We can really learn more about this by looking up reviews on the company.
If you search Reddit, you will see several threads complaining about Acre Gold. Many claim that they made comments on the social media accounts for Acre Gold were deleted.
One particular reviewer said his comments about the high price of gold bars were deleted, and then he was blocked from the social media accounts.
Better Business Bureau
Acre Gold is accredited with the Better Business Bureau and it has an A+ rating. However…to keep an A+ rating on the BBB, all the company has to do is reply to every complaint.
Let’s look at the reviews, however. Acre Gold, as of March 2025, has more than 29 complaints filed with the BBB and more than 30 reviews. The average rating is 2.3/5 stars.
With so many complaints and poor reviews, I would remain extremely caution about buying gold from Acre Gold. Yes, the company is replying to all of these, but I would assume that’s simply because the only way to keep up the A+ rating is to do this.
Honestly, the customer support team must be pretty busy just keeping up with this!
Overall Issues with Acre Gold
With so may issues associated with Acre Gold, I was curious as to what the problem is.
First, I noticed that a lot of the reviewers were very confused about the entire process of how Acre Gold works. It’s difficult to believe that all of these people can be this unsure about the company.
Another thing I noticed is that there are many complaints about the company not sending gold, or that the shipments kept getting delayed. This tells me that, internally, there is an issue with how Acre Gold is shipping and tracking orders.
I also saw so many reviewers mentioning that they were paying more fees than they first believed they would pay.
Acre Gold has replied to all of these complaints, but they do it in a very defensive and belittling way.
Pros and Cons of Acre Gold
Final Thoughts
I’m going to be very honest here — Acre Gold was a good idea.
It makes sense to give people an option to invest in precious metals without having to spend thousands of dollars. However, they have totally fumbled the execution.
As you see here, there are constant complaints, the customer service team is very nasty and hostile, and there is a huge issue with delayed shipments.
The products are really overpriced, too, and there is something I haven’t even mentioned yet — you can’t reach anyone on the phone. Acre Gold only does customer service via email or chat.
I wouldn’t necessarily call Acre Gold a scam, but if you do choose to give it a try, please use a lot of caution.
I don’t recommend Acre Gold. Do yourself a favor, start putting $50 into a savings account once a month, and then buy a gold bar yourself.
You will save a ton of money and have a much better experience. I’d recommend this company for direct bullion purchases, and this one for adding gold to your retirement.
Frequently Asked Questions About Acre Gold Reviews
Is Acre a Good Way to Buy Gold?
Acre Gold could be a convenient option for those who don’t have a lot money and want to invest in gold. The company allows customers to buy gold bars over time with small monthly payments starting at $30 per month.
What Are the Fees With Acre Gold?
There is a one time fee to start an account with Acre Gold. You also are required to pay shipping and fulfillment fees, which comes out of the price you paid for the gold. The gold is also overpriced compared to competitors, which can make it more expensive, over time, to purchase from Acre Gold.
Can You Sell Acre Gold?
Once you receive the gold from your Acre Gold subscription service, you are free to do with it what you want. However, you cannot sell back to the company. You will need to find a buyer elsewhere.
Is It Worth Buying 1 oz Gold Bars?
It’s a good investment to buy 1 oz gold bars, as they generally have a better value than is you buy gold by the gram. However, if you have a limited budget, it might be easier for you to buy fractional gold.
About Tim Schmidt Sr.
Tim Schmidt is an Entrepreneur and Serial Investor. Since 2012 he’s been an advocate of alternative investments using a Self Directed IRA. His work has been featured in Yahoo! Finance, USA Today, Business Insider, and Tech Times, among others.
